Thank you for contacting DigitalOcean Support!

We reviewed the information you have shared with us so far and we have come to the conclusion that your deployment and actions were in violation of our Terms of Service Agreement and Acceptable Use Policy and as a result, we are unable to remove the lock from your account.

I sincerely apologize for any inconvenience caused by this.

Additionally, please note that we're unable to share details regarding what factors we considered that led to this decision or how we came to this conclusion as this is critical to maintaining the integrity of our platform security operations.